FAQ

Create an account by using Sign In/Register button from the top menu, Register at the bottom of the homepage, and Purchase in the packages section of the homepage or pricing page.

Once your account is confirmed via email verification link, use indicated email and password to sign in your account dashboard, and go to Listings / Add Listing.

Once added, your listing stays live for an indefinite time. Change occurs when upgrading, or downgrading to a different package, which adds, or reduces certain package options.

Popular packages offer 14 days free trial, payment being processed at the end of the trial, and every month thereafter. For other paid packages the payment is processed immediately. To be able to keep the registration costs low, WORDWELL does not offer pro-rated, or prior to the term end cancellation reimbursements, once the free trial ended, all sales are final.

To make sure that payment information is kept safe, WORDWELL uses Stripe and PayPal as third party online payment processing providers, where the payment information is stored.

To change your package, please Sign In to your account dashboard, and go to Packages to choose the package which suits you most.

To cancel your package, please Sign In to your account dashboard, and go to Packages to choose the package which suits you most. That will automatically cancel previous package and activate the new one.

If the time to pause or stop activity arrived, and there is no more need to have your listing live, you can delete your existing listing in your account dashboard, by going to Listings / Manage Listings / Edit Options / Delete.

The best way to reach WORDWELL is via email: contact@wordwell.co, or create a support ticket in your account dashboard, by going to Support / Add Ticket.

WORDWELL is live, is search engine optimized to rank high in search results, is advertised, and actively promotes professional services on Facebook, LinkedIn and YouTube.

There are two ways you can place a writing request: 1. By searching for a writer in the directory found on wordwell.co, and contact them directly based on the information found in their listing. 2. Contact WORDWELL directly using wordwell.co/contact, via contact@wordwell.co, or by calling 1-877-877-9673. In this case we will receive your writing request , identify your writing goals, and assign a writer to work on your writing. This way you give WORDWELL the privilege to intermediate your writing.

We write most online content types, including ads, articles, blog posts, case studies, product descriptions, white papers, technical content, web content, newsletters, emails and more…

Yes. All content you receive from us is 100% original, free from plagiarism and unique of it’s kind.

Yes, your content will be SEO-optimized. It will be written to perform well in search engines and generate results.

Yes, all newly written content is edited, proofread, and fact-checked by our editorial team.

We can accurately write on any topic, from children’s stories to scientific terminology.

Yes. We’ll be glad to brainstorm and determine topic ideas based on your directions and conducted research.

After it is complete and delivered, you own all the copyrights to the content.

We don’t provide stock images or graphic design at this time.

After confirming your topics, and before starting to work on your content, we send you an invoice due in 10 business days, prior to content delivery.

All major credit cards and international bank transfers.

Unless otherwise requested, your content will be delivered on the agreed upon delivery day before 5 pm in your time zone.

No refunds are offered since it has been created at your request and consumed time and effort. Although, we make sure you are fully satisfied with the outcome.